Shipping Policy

DOMESTIC / LOCAL & INDIAN SHIPPING:

We understand how important it is for you to get your items quickly, so we make every effort to process your order the same day you place it or the very next business day.

• All over India Shipping Charges :- 100rs 
  
• COD (cash of delivery) charges : ₹ 100
• Delivery Usually take 2 to 3 working days for domestic orders.
• All orders processed by the next business day.
• We ship by most reliable and popular shipping companies
• Please drop us the email/ Whatsapp at jewelryhouse247@gmail.com / +91 9784615936 regarding if you want to get the items quickly.
• We do not have control over the shipment left from us, please contact us for any type of information.
• All orders come with tracking numbers.
• Shipping times are subject to location, distance and our logistics partners. Please order in advance to avoid any festival rush or time bound delivery.
• If your location is not served by any private courier company then your order will get shipped by India Post. 

DELIVERY PROCESS:

• Be sure that the package you received has not tampered with.
  

• Be sure shoot and 360 degree parcel opening video so we can assist you for any trouble.

• If you not received your package then its your duty to immediately contact PJH at our customer support number ☎ +91-9784615936 by call or WhatsApp with in 24 hours.

• Our customer support number will be available on:

Customer support days & timings:

Our customer support number will not be available on public holidays.

After Your Order Has Been Processed It Will Be Delivered Via One Of The Following Methods.

INTERNATIONAL

We Can Ship International Order Thru UPS, EMS, Speed Post, Airmail Post Parcel Etc. As Per Your Instructions. We Normally Ship Through UPS The Freight We Charge On Actual Payment Basis. If The Quantity Is More, Then We Can Use Air Freight Which Is Cheaper For Bigger Shipments. We Can Also Use Airmail Post Which Is About Half The Price Then UPS, But It Takes A Long Time To Reach. In Any Case On Confirmation Of Any Order You Can Ask Us Freight Charges With Different Modes & You Can Decide Which One Is Suitable For You.

Note : You Have To Pay Shipping Freight Charges According To The Method You Used. If You Provide Us Your A/C Information Of UPS/Fedex Or Any Other Then We Can Ship The Goods On Your A/C & Will Not Charge The Freight. You Can Track Your Shipment Also With This Websites

UPS (www.ups.com)

EMS (www.emsindia.com)

Please Note That If Shipping/Billing Addresses Differ, Your Order May Be Delayed Due To Shipment Address Verification.

Date Of Shipping : All Orders Ship Out From Jewelry House Within 8-10 Business Days.

Terms And Policies : You Will Receive An Email Notification The Day Your Order Has Been Shipped With A Confirmation Of Shipment And A Tracking Number. In The Event Your Order Cannot Be Shipped You Will Be Contacted Immediately By E-Mail And Informed The Reason For The Delay.

Order Cancellation : If You Would Like To Cancel Or Change A Order For Any Reason, Please Contact Us om +91 9784615936 Or Mail At jewelryhouse247@gmail.com, As Soon As Possible.

We Do Everything We Can To Accommodate Your Request. Please Bear In Mind That Our Order-Fulfillment System Is Designed To Get Orders Shipped And On Their Way To Our Customers Quickly And Efficiently. As A Result, We Cannot Change Or Cancel An Order Once It Has Already Entered The Shipping Process. If Your Order Cannot Be Cancelled, And You Are Unhappy With It, Simply Return It To ishugems.com According To Our Return Policy.

We Reserves The Right To Cancel Any Order That Appears Suspect Or Fraudulent. All Fraudulent Transactions Will Be Reported To Proper Authorities.

INTERNATIONAL ORDERS SHIPPING TIME:

Economical Shipping may take up to 15 days to reach you.

Express Shipping may take around 5 to 8 days to reach you.

Again this depends upon shipping carriers, current situation, weather conditions.

Again international cross border shipping may get delayed due to custom clearance or may held by custom and border protection agencies for checking which is totally out of our control.